Jennifer Morehead

Studio 1

IxD 310

This course examines the specific field of Interaction Design; its history, human-centered design principles, and screen-based interaction patterns. Students learn how to design the behavior of interactive digital interfaces and gain an understanding of how design decisions impact a user's experience and the overall success of a product. Students analyze historical examples, contemporary user interfaces, and their own designs. Students also learn how to design, justify, and articulate using human-centered design principles and screen-based interaction patterns.

Professor

Nicole Chan

Timeline

August 31 – December 15, 2020

Role

UX Research and Design

Tools

Illustrator, Adobe XD, After Effects, Google Slides

Griffith Park Presentation Reflection

As a team we felt our research and concept presentation had a solid narrative with a clearly defined problem and solution. After we presented, it was clear there were concerns about privacy surrounding the type of data our solution intended to gather and share. This caught us by surprise and we realized that perhaps how we presented our concept was not clear. We showed images of smart camera data with the intent to translate it into shareable metrics. The images may have conveyed the notion that we intended to share the visual camera data on our app.

Additional feedback surrounded some of our additional feature ideas such as an on-site kiosk. We were advised to keep our idea focused and also be considerate of shared touchable interfaces during COVID.

In all, we felt that we needed to have a more solid understanding of the type of data we would collect and how to be protective of personal privacy in creating our solution.

Griffith Park Research and Concept

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For our midterm presentation, we developed personas and journey maps to inform our concept ideation. Each team memeber offered unique solution ideas and together we edited them into one cohesive idea. The core of our concept is a real time crowd density tool. By providing people with more relatable ways to pre-visualize an outdoor space before they go, we hoped to give them a sense of control and in turn mitigate the stress surrounding the experience.

Griffith Park Problem Statement

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After taking a deeper dive into researching Griffith Park, we sought out additional interviews, sent out surveys, and posted on social media forums. Our goal was to understand the experience that a person has planning a trip to Griffith Park, how they felt during their visit, and to find areas for improvement. Our biggest takeaway was that everyone has a unique and personal metric for feeling safe and is creating their own strategy and process for finding the right time or way to visit outdoor spaces like Griffith Park.

Mobility Design Challenge

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Our design challenge for this class centered around transportation and mobility in a post COVID Los Angeles. The brief tasked us "to create an interactive system that solves transportation and mobility issues within a city center. It must be based on research, where you find an example of a system that suffers from a severe design issue that your team will help solve." After scouting various locations throughout Los Angles, my teammates Cianna, Joey, Ruben and I narrowed in on Griffith Park. We wanted to focus on and outdoor location as we felt the availability of these places during COVID is crucial yet they are likely overlooked with regards to regulation and policy. We performed and documented onsite observation and interviews to gain a better understanding of current obstacles to further narrow down our project focus.

User Interface Design

Anticipation

We examined the principle of anticipation in user interface design. Designer Bruce Tognazzini defines the principle as bringing the user "all the information needed for each step of the process". Anticipation in design also considers cognitive load and decision fatigue. Reducing the mental effort needed to complete tasks and eliminating extraneous choices can make for a more seamless and satisfying experience.

We looked at older interfaces such as MS-DOS which could have benefited from incorporating anticipation to newer examples such as Amazon's automated messaging assistant which uses AI to swiftly handle user input. Current technology is rapidly evolving how we use anticipation in interface design to predict our needs before we even reach for our device. Could this mean that one day we will be designing interactions without interfaces?

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IxD History

Grace Hopper

Grace Hopper was pioneer in computer programming. One of the very first computer programmers, Grace was essential in the development of the earliest computer languages and was a driving force for technological innovation. Her attitude towards sharing information paved the way for the open source movement and she served as a role model for breaking gender stereotypes in the field of computing.

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"People ignore design that ignores people."

-Frank Chimero

Reflections

I have just begun this class so for now I will reflect on my journey to this program. I have learned that I have alot to learn, especially about the history of design. In my youth I hated history, but as an adult I see how important it is to have an understanding of the people and processes that have come before you. In this class I hope to take with me the knowledge and experiences of design leaders of the past and incorporate it into my future work.